Insurance Claims Assistance
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Insurance Claims Handled Correctly, Without Delays, Confusion, or Missed Coverage
Roof or exterior damage is stressful. Dealing with an insurance claim on top of itunclear answers, slow approvals, and estimates that don’t reflect real repair costs—can make it even worse.
At Ohio Roof Masters, we exist to remove that burden.
We specialize in insurance-related exterior projects and handle the entire claims process in-house a rare approach in our industry. Instead of outsourcing or reacting to insurance decisions after the fact, we work directly with your insurance company from day one to properly document damage, account for local building codes, and keep your project moving forward with clarity, accuracy, and transparency.
Our goal is simple: restore your home the right way, while protecting you from unnecessary delays, missed items, or out-of-pocket surprises.
A Clear, Proven Insurance Claims Process
We start with a detailed inspection of your roof and exterior, documenting visible and hidden damage with photos and measurements. Then we prepare a complete, insurance-ready estimate using Xactimate—the same software insurance companies use—to ensure the scope of work reflects what’s truly needed and meets current building codes. After your claim is filed, we stay involved throughout the process until the final settlement is approved.
Our process includes:
Thorough roof and exterior inspection
Detailed photo documentation and measurements
Insurance-ready estimate prepared in Xactimate
On-site meetings with adjusters
Ongoing follow-ups to help prevent delays or underpaid claims
Supplements, Code Upgrades & Recovering Full Value
Nearly 95% of insurance claims require supplements, often due to updated building codes or items missing from the original estimate. If your policy includes Replacement Cost Value (RCV) and Law & Ordinance coverage, these additional costs are typically reimbursable once properly documented. Ohio Roof Masters handles this process for you, submitting all required supplement documentation and final invoices to help ensure any remaining funds—including depreciation—are released after project completion.
This includes:
Identifying code upgrades and overlooked items
Preparing and submitting supplement documentation
Coordinating with the insurance company
Submitting final invoices for depreciation release
Control Your Timeline with Flexible Financing
In some cases, your project may be ready to move forward before all insurance funds are released. To help avoid delays, we offer optional, flexible financing through GreenSky. This allows work to begin while insurance reimbursement is still pending—so you stay in control of the timeline without waiting on the process.
Financing benefits include:
Start your project without delay
Flexible payment options
No pressure to wait for full insurance payout
Transparency You Can Trust
All insurance checks are issued directly to you—we do not use Assignments of Benefits (AOBs). If a claim is denied, that doesn’t always mean the process is over. We help you review the decision, explore your options, and determine whether a reinspection or appeal makes sense. If insurance coverage isn’t the right path, we clearly explain alternative solutions so you can move forward with confidence and no obligation.
You can expect:
Insurance payments made directly to you
No Assignments of Benefits (AOBs)
Guidance on denied claims, reinspections, or appeals
Clear explanation of alternative options
Honest communication and full accountability at every stage
Get in Touch with Our Roofing Experts Today
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