Our Guarantees

Our Guarantees

14-Day Project Completion Guarantee
We guarantee completion of your roofing project within 14 days, provided all materials are in stock and weather conditions allow for safe installation.- insurance

21-Day Price Lock Guarantee
Your quoted price is locked for 21 days.
If, during that time, you receive a comparable written estimate from a licensed competitor with matching credentials and verified reviews, we will beat their price by $500.

7-Day Cancellation Guarantee
You may cancel your project within seven (7) days, no questions asked.
Any deposit paid will be fully refunded if cancellation occurs within this window.

Fraud & Deposit Protection
Through our professional directorii  network, qualifying projects may include:

  • Deposit protection of up to $20,000–$30,000

  • Fraud protection coverage of up to $250,000

These protections provide added peace of mind from contract signing through project completion.

Why Choose Ohio Roof Masters

Choosing a roofing or exterior contractor is a decision that impacts your home for decades. Ohio Roof Masters exists to protect homeowners from expensive mistakes by replacing pressure with education, shortcuts with documented process, and promises with real guarantees.

We don’t rely on sales talk.
We rely on systems, proof, and accountability.

That’s the Ohio Roof Masters difference.

Exteriors Done Differently

If you’ve spoken with more than one contractor, you’ve probably noticed something:
Everyone sounds the same.

“We do quality work.”
“We stand behind our jobs.”
“We’ve been doing this a long time.”

The problem isn’t what contractors say.
It’s how little they’re willing to prove, show, or guarantee before you ever sign anything.

At Ohio Roof Masters, the real difference is built into the process, not the pitch.

Built to Remove Pressure, Not Create It

For homeowners in Dayton, Troy, Piqua, Tipp City, Urbana, and throughout the Miami Valley, hiring an exterior contractor can feel overwhelming.

For you, this is rare.
For contractors, it’s everyday business.

That imbalance creates rushed decisions, confusion, and regret later.

Our entire system is designed to:

  • Remove pressure

  • Replace confusion with education

  • Put control back in your hands

 

The Ohio Roof Masters Difference

Education Before Sales

We believe informed homeowners make better decisions. Our inspections explain why issues exist,  not just what they are. You’ll see what we see, understand your options, and choose the solution that fits your home and goals.

Repair-First Philosophy

If a repair makes sense, we recommend it. We do not push replacements when your roof still has usable life left.

Radical Pricing Transparency

Most contractors avoid pricing until they’re sitting at your kitchen table.

We do the opposite.

We publish realistic pricing ranges, tools, and cost education online so you understand what projects should cost before scheduling a visit.

  • Surprises destroy trust

  • Clarity creates confidence

A 3–5 Solution Approach

Most contractors present one option and push it.

We present multiple solutions because homes, budgets, and priorities aren’t one-size-fits-all.
You’re not here to be sold.
You’re here to make a smart decision.

We provide the paths.
You choose what fits.

Documented, Code-Compliant Process

Our work follows proven systems, manufacturer requirements, and building codes — not shortcuts. Every project is planned, executed, and verified.

Single Point of Contact

You work with one accountable professional from inspection through completion.
No hand-offs.
No confusion.

Experienced, Consistent Crews

We rely on trained crews who follow documented standards and take ownership of the final result.

Local Accountability & Longevity

We’ve served the Miami Valley for over 25 years.
Most contractors don’t make it past five.

Longevity is your first layer of protection — because warranties only matter if the company still exists.
We live and work in the communities we serve, and our reputation is tied to every project we complete.

 

The Zero-Regret Agreement

Signing a contract shouldn’t feel like a trap. That’s why we offer:

  • 7-Day Satisfaction Guarantee
    Cancel anytime within 7 days — no questions asked.

  • 7-Day Site Survey Guarantee
    On-site inspection within 7 days of your inquiry.

  • 21-Day Price Promise
    Find an equal contractor (same scope, materials, insurance, and reviews) and we’ll beat it by $500 — guaranteed.

  • 21-Day Build Promise
    For projects using in-stock materials.

 

Third-Party Protection Most Contractors Don’t Offer

We understand homeowner skepticism. That’s why we partnered with Directorii, a third-party consumer protection platform.

The Directorii Shield
  • $30,000 Deposit Protection — Free
    Protection against catastrophic events like abandonment or bankruptcy
    (Registration required — your project manager will assist)

  • Optional Third-Party Project Guarantee (1% of project cost)
    Coverage up to $250,000, including:

    • Workmanship

    • Code compliance

    • Manufacturer specifications

    • Material defects

 

Certifications, Licenses & Credentials

Certifications matter because they create accountability. Ohio Roof Masters maintains active credentials to ensure our work meets documented industry standards and qualifies homeowners for enhanced protection.

Roofing & Ventilation
  • GAF Certified Plus™ Contractor

  • GAF CARE Commercial Contractor

  • CertainTeed ShingleMaster™ Contractor

  • Owens Corning Preferred Contractor

  • Atlas Pro Plus Contractor

  • Lomanco Certified Ventilation Professional

Siding & Exterior
  • James Hardie® Select Contractor

  • CertainTeed 5-Star Contractor

  • LP® SmartSide® BuildSmart Preferred Contractor

Business Credentials
  • Better Business Bureau — A+ Rating

  • Troy Area Chamber of Commerce — Member

  • ChamberofCommerce.com — Verified Business

  • Fully licensed and insured in the State of Ohio

(Official badges and verification widgets are displayed throughout the site.)

 

What This Means for You

  • Installations that meet manufacturer requirements

  • Eligibility for enhanced manufacturer warranties

  • Code-compliant, documented work

  • Real accountability before, during, and after the project

 

The Real Difference

Most contractors rely on promises.
We rely on:

  • Transparency

  • Education

  • Proof

  • Guarantees

  • Process

  • Longevity

Ohio Roof Masters
Exteriors Done Differently. The Wise Choice for Ohio Homeowners.