Reviews
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- What Our Customers Say
Real Reviews From Ohio Homeowners
We’ve earned our reputation one roof at a time. See why homeowners across Dayton, Troy, Springfield, and Sidney trust Ohio Roof Masters for their roofing needs.
- Service Areas
Proudly Serving Central & Southwest Ohio
Ohio Roof Masters serves 15+ counties across Central and Southwest Ohio from five office locations. We're local contractors who live and work in the communities we serve. Our 45-minute service radius means fast response times and true local accountability. Been serving the Miami Valley since 2017.
- Why Choose Us
We're Local, Experienced, And Accountable To You
We’re a locally owned business serving Central Ohio with care and integrity. As your neighbors in Troy, Dayton, Springfield, and Sidney, our reputation is tied to every project. We’ll be here tomorrow when you need us.
Directorii backing provides up to $250,000 protection covering deposit protection, contractor bankruptcy, code compliance, and workmanship. You're protected even if the unexpected happens.
Since 2017, we've built our reputation on quality work and honest service. While 53% of contractors fail within 5 years, we're expanding with five Ohio locations.
Same installation teams for over 10 years - not rotating subcontractors. Our crews are trained to Master Standards and take pride in every installation.
About 30% of roofs we inspect don't need replacement yet. If repair extends your roof life 5-10 years, we recommend it first. That builds trust for the long term.
- FAQ's
Frequently Asked Questions
We appreciate feedback from our customers. The easiest way is to leave a Google review - just search "Ohio Roof Masters" on Google, click on our business listing, and select "Write a review." You can also leave reviews on our Facebook page or through Directorii. Your honest feedback helps other homeowners make informed decisions and helps us continue improving our service.
Yes. Every review you see is from actual customers who hired Ohio Roof Masters for roof repair, replacement, gutters, siding, or other services. We don't pay for reviews or use fake testimonials. Google verifies reviews to ensure authenticity. You can click on any reviewer's profile to see their review history. We're proud of the reputation we've earned through honest work and quality service since 2017.
Absolutely. When you schedule your free inspection, we can provide references from homeowners in your area who've had similar projects completed. We've done thousands of roofs across Central Ohio, so we can connect you with customers in your city or neighborhood. You can also check our Google reviews to see feedback from your community - we serve Troy, Dayton, Springfield, Sidney, and surrounding areas.
We offer a 7-Day Satisfaction Guarantee. If you're not fully satisfied with your contract or estimate within 7 days of signing, you can cancel for a full deposit refund. During the project, we provide real-time photo updates through CompanyCam so you can see progress. After completion, we do a final walkthrough and address any concerns before you make final payment. We don't consider the job done until you're 100% satisfied.
Four things. First, we're honest - about 30% of roofs we inspect don't need replacement yet, and we tell homeowners that first. Second, we use the same veteran crews for over 10 years, not random subcontractors. Third, we provide clear communication with a Single Point of Contact from inspection through completion. Fourth, we back every project with Directorii third-party protection up to $250,000, so customers have real accountability beyond our word.
Yes. We take all feedback seriously and respond to every review, positive or negative. If a customer has concerns, we work directly with them to make it right. You'll see in our reviews that when issues come up, we address them professionally and find solutions. That's part of being locally accountable - we can't just disappear after a project because we live and work in these communities.